top of page
  • How do I create an account on NXTWEKE?
    To create an account, click on the "Sign Up" button at the top right corner of the homepage. Follow the prompts to enter your information and verify your email address.
  • What is NXTWEKE?
    NXTWEKE is an online marketplace where you can buy and sell womens' fashion, and products. Our platform also allows users to read blogs, interact with each other, post on forums, and buy eGift cards.
  • What are the benefits of becoming a member?
    Members can sell products, post on forums, comment on blogs, and participate in our vibrant community. Members also receive exclusive offers and updates.
  • What is your return policy?
    We accept returns within 30 days of purchase for most items. Please visit our Return Policy page for more details and instructions on how to return an item.
  • How do I purchase an item?
    Browse our categories or use the search bar to find the item you want. Click on the item, select any options (like size or color), and click "Add to Cart." When you’re ready to check out, go to your cart and follow the prompts to complete your purchase.
  • Can I track my order?
    Yes, you can track your order through your account. Once your order has shipped, you will receive a tracking number via email.
  • What payment methods are accepted?
    We accept major credit cards, Stripe, Affirm, Gpay, Applepay, and NXTWEKE eGift cards.
  • How do I interact with other members?
    You can interact with other members through the forums, blog comments, and private messaging. Make sure to follow our community guidelines to ensure a positive experience for everyone.
  • How do I participate in forums?
    Once you’re logged in, navigate to the Forums section. You can browse topics, post new threads, and reply to existing discussions.
  • Can I write a blog on NXTWEKE?
    Yes, members can contribute to our blog. Visit the Blog section and click on "Write a Blog" to submit your content for review.
  • How do I purchase an eGift card?
    Visit our eGift Cards page, select the amount you wish to purchase, and follow the prompts to complete your purchase. The eGift card will be sent to the recipient via email.
  • Can I use multiple eGift cards on one purchase?
    Yes, you can use multiple eGift cards. Simply enter each code one by one at checkout.
  • How do I redeem an eGift card?
    During checkout, enter the eGift card code in the designated field. The amount will be applied to your purchase total.
  • Where can I find more information about your policies?
    For more information, please visit our Policies section, which includes our Terms of Service, Privacy Policy, Return Policy, and Seller Policy.
  • How do I contact customer support?
    You can contact our customer support team by visiting our Contact Us page and filling out the form. You can also reach us via email at support@nxtweke.com
bottom of page